Consumer Rights

The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.

Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.

Texas Office of the Attorney General - Consumer Protection Division

File a complaint online at: https://www.texasattomeygeneral.gov/consumer-protection/tile-consumer-complaint

Consumer Protection Hotline: (800) 621-0508
Mailing Address: PO Box 12548, Austin, TX 78711-2548
Please call 1-800-821-3205 for more information.

Additionally, clients have the right to request a copy of their electronic health records.